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You want to make a change and you want it to be successful. Whether it's implementing new technologies, adapting and improving business processes or bridging the gap between the current and future state of your organization.
Valid designs, develops and integrates various data management strategies. We provide a data strategy that fits your business objectives. That starts with trust. Then follows the perfectly fitting solution. And with that, we achieve your goals.
IT is the foundation of your organization. You are no exception if virtually all processes are founded on technology. To keep growing and thriving, it is important to closely monitor and - if necessary - implement innovations within IT. This can be difficult if IT is not your core business. As a Managed Services Provider, we take that role from you.
Looking for a reliable and scalable solution for your data? A cloud solution where your applications and data can be stored? For that to happen, your IT infrastructure needs to be in place. Think of it as the foundation upon which your entire organization builds and grows. Leave setting up and managing cloud solutions to us. So you can focus on your core business.
Flexibility and safety. These are the keywords of Modern Work. The line between work and home is blurring; you are not always tied to an office to work. Colleagues expect a flexible workplace that allows access to applications and data anytime, anywhere and on any device without having to worry about security.
In a rapidly evolving digital landscape, security and compliance play an essential role. The vast majority of your business value is stored digitally, which of course you need to protect as well as possible, according to legal standards and obligations. That's why we always go for the solution that perfectly suits your organization's specific needs.
Licensing is never a matter of Plug & Go. It is all about finding an appropriate solution for your issue; after all, there are many options, but there is only one best solution for your situation.
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We guide you in successfully implementing change within your organization. So that the result you have in mind is achieved. Because we become happy when we can assist our clients in making the smartest choices.
The IT within your organization is the heart of your business. If you decide to outsource IT and thus choose outsourcing, do so with a company you trust.
A data-driven organization understands that data is a valuable asset. Good data leads to crucial information and insights for better decision-making and the success of your business.
Getting maximum returns from your business, market and product data? Digital transformation is a process of adapting as an organization to the rapidly changing digital world.
With Managed Services, we not only fix the technical problem, we also communicate clearly with the end user. Because they are affected by it. We understand your business processes and understand what your end users are up against. This enables us to help them in the best possible way. You can rely on us.
More and more organizations are working the Agile way. From a plan to a design, to a launch and constant testing and checking. In order to respond quickly and effectively to changes in requirements, wishes and priorities within your organization.
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More and more industrial companies are choosing to outsource IT. At Valid, we understand the crucial role technology plays within your sector, where companies are constantly striving for efficiency, process optimization and innovation in their product offerings. What are your challenges?
Implementing these technologies comes with challenges, such as outdated IT systems, growing complexity and strict regulations such as the AVG, for example. Addressing these challenges requires extensive knowledge and experience.
In the world of financial services, technology is a critical factor for growth and optimizing the customer experience. Financial institutions face the challenge of delivering innovative, secure and user-friendly services. In doing so, smart use of technology is essential to optimize processes, extract value from data and comply with regulations.
As a real estate company, you face the challenge of not only operating efficiently and cost-effectively, but also meeting constantly changing needs of residents and users. From maintaining existing properties to developing new construction projects, every aspect requires a smart and sophisticated approach.
Valid is your trusted advisor and Microsoft Partner. You are looking for an IT partner that chooses the best suitable option from numerous technologies. With our knowledge and expertise in Microsoft, we have extensive experience in building, implementing and managing solutions for our clients.
Good cooperation starts with trust. That's why we like to show how we have enjoyed working with other customers. And how we helped them with their IT challenges. Thanks to our case studies, you can gain insight into the way we work.
At Valid, we like to share our knowledge about technology as the basis for organizational growth. On this page you will find our news articles and update.
At Valid, we like to share our knowledge about technology as the basis for organizational growth. On this page you will find our blogs other interesting articles.
As your IT partner, we strive not only to support your ambitious goals, but also to build a valuable relationship. Because from trust and partnership we arrive at the best solutions. Welcome to Valid.
Want to know more about Valid or have another question on comment? We'd love to get in touch with you.
Welcome to Valid, where culture is not just a word, but a vibrant reality that lays the foundation for growth, thrive and development. For our valued clients as well as our colleagues.
People are the heart of Valid. Therefore, cooperation and strong mutual relationships are the foundation of our success. At Valid, we have an eye for you and your colleagues. And trust is at the heart of everything we do. Will you make the switch to Valid soon?
At Valid, we go beyond providing innovative IT solutions for our clients. We want to continue to grow and prosper, not only for our clients but also for each other.
As an experienced Support Engineer you will be able, after a good familiarisation period, to resolve 85% of the incidents that come in to our Service Desk on a daily basis. You will join an experienced Service Desk team where you can use your knowledge and experience and where there are plenty of opportunities to develop yourself further.
Do you already have experience as a Support Engineer and can't wait to grow further? Do you enjoy speaking to customers in Dutch, English, French or German? Are you the person who gives both solicited and unsolicited advice to colleagues to improve the process?
On a daily basis, you and your colleagues are responsible for handling the first-line calls that come in to our Service Desk via phone, chat, email or our Self Service Portal. You and your team will solve the majority of the first-line incidents. Of course, for more complex issues we have our 2nd or 3rd line departments ready so you can forward these tickets to them.You also compile user instructions and documentation and continuously work on improving the service and customer experience. You transfer your professional methods, techniques and process knowledge to new or less experienced colleagues. As an experienced Support Engineer, you are an example and a point of contact within the team. In addition, you give advice on improvements in processes.
You will be part of our experienced Service Desk team where driven young people work and where a team manager and a team leader are present every day to guide, supervise and coach you in your development. The team treats each other professionally, but certainly also enjoys humor in the department. It is a close team and a team outing often occurs.
There are several experienced Support Engineers on the team who will take the time to get you up to speed and to whom you can always turn for questions. As a result, you will quickly be able to put your own knowledge and experience to use.This growing team is part of our Managed Services service, where over 130 ambitious IT professionals work daily for dozens of outsourcing clients.
A challenging job at an ambitious ICT service provider. We are growing and find it important that our people grow with us, which is why we have a unique Career Program for our Support Engineers in which a concrete step-by-step growth path is set out. This way you get a boost at every step in your personal and technical development. And further?
€2700.00 - €3500.00 per month
Please contact Roger Kaanen, manager of operations, 0611396016 or by email.By applying you explicitly agree to our privacy statement.
29-02-2024
Thank you for your interest in this great position. Please fill out the form to submit your application.
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Will you become our new colleague?