Housing Associations

Together toward a digital foundation that strengthens your social mission.

 

Housing associations face major social and organizational challenges. Stringent legislation and regulations, housing shortages, sustainability and high tenant expectations demand well-considered choices and efficient processes. Technology, people and organization make the difference. Yet application landscapes are often fragmented, data integration is complex, and ownership of information is lacking. Many corporations are investing in new systemsbut without a clear vision, leadership and behavioral change, there is no real impact.

 

You're not looking for a vendor who adds another project, but a partner who knows your industry and understands how governance, MT and I&A are connected. A partner who brings peace to the base, gives direction to the digital chain and creates room for progress step by step.

 

We strengthen your people, processes and direction. And where it adds value, we take work off your hands. Dhe direction always remains with you.

 

Streetscene with terraced houses in Zierikzee, Schouwen Duiveland, Zeeland, Netherlands
Valid - housing and real estate

Digital reality is more complex than intended

In conversations with housing associations, we hear the same challenges. Application landscapes are fragmented, data integration is complex and ownership of information is regularly lacking. Whereby I&A and operations still too often work alongside each other. Reports are made, but rarely lead to concrete actions. 

Despite hefty investments in tools and infrastructure, results lag. How can this be? Without clear vision, leadership and behavioral change, projects quickly get bogged down in loose dashboards or well-intentioned pilots that miss the mark. 

The underlying causes are recognizable:

Silos that are not just technical

Issues are closely related. A change in property administration affects rent collection, reports, dashboards and accountability to the SB and municipality. When systems do not talk to each other properly, manual work is created. This takes time and increases the chance of errors. Control is then based on assumptions and gut feeling instead of data and insight. 

Continuity weighing ever heavier 

The IT team keeps the environment running. Incidents, patches, updates, chain testing, authorizations. All important and all necessary. But this focus on the day-today makes it difficult to work on the step of tomorrow. Innovation always slides forward. 

Change that does not land well in the organization 

New workstations, new processes or new applications do not guarantee better work. When adoption is not properly supervised, employees fall back on old habits. The investment then does not deliver what was intended. 

More complex requirements from governance and compliance 

The pressure on information security is increasing. BIO, AVG, ESG and internal audits require auditable processes and reliable data. Many corporations experience that there is data, but little oversight. That feels vulnerable. 

The outcome is clear: technology is there, but it is not delivering enough value. We'll help you bridge that gap.

Our expertise within the cooperative sector

  • Get a handle on outdated or fragmented IT infrastructure and future-proof it.
  • Meet increasingly stringent BIO, AVG, ESG and compliance requirements.
  • Using the right tooling so that you easily meet reporting requirements.
  • Project success with attention to change management and true adoption. 
  • Digitization is more than technology, we make sure it also contributes to the tenant experience and quality of service.    
Terrace Houses

Built on industry experience

We have been working with housing associations of varying scale and complexity for many years. This has given us a keen understanding of the processes, chain and managerial dynamics in the sector. We understand the balance between continuity in operations and room for improvement. Trusted by housing associations.

Living South
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A partner who makes every role strong

Every housing association operates in an interplay of governance, IT and execution. We strengthen that whole by combining stable managed services and targeted consultancy. This creates peace at the base and room to improve. 

Director-director: Grip on course and continuity 

You want assurance about continuity, security and the digital direction of the organization. Not as an end in itself, but to fulfill the social mission and be accountable. We help with governance, risk assessment and a digital strategy that fits the reality of your housing corporation. This provides overview, guidance and confidence in decisions. 

IT manager: Control back in the digital chain 

You guard stability and security, while there is also a need for modernization, collaboration in the chain and data-driven working. From Aareon to Dynamics, from data to dashboards, from policy to accountability. The expectations of MT and management are growing, while your space is limited. We take over management and SecOps where it adds value, make sure the basis is reliable and support with consultancy in modernization, integrations and adoption. You stay at the wheel. Together, we make sure you move forward. 

IT Specialist: Craftsmanship that is seen 

You want to work in an environment that is technically sound and logically laid out. You are looking for colleagues who understand how the architecture is connected and cooperate pragmatically. We share knowledge, automate repetitive work and build a stable and future-proof environment together. That makes the daily work lighter and the impact bigger. 

Why housing associations choose Valid

We combine basic stability with guidance in change. That makes us not a supplier, but a partner who walks with you at your pace and culture. 

Consultancy and managed services as one

  • One approach to management and development
  • Consultancy and managed services in one team
  • Stability in daily operations
  • Room for modernization and adoption   
  • Not individual projects, but a continuous line  

Sector knowledge and outside perspective

  • Familiar with CORA and VERA
  • Understanding of chains and decision-making within the industry  
  • Insights from other fields to break stuck patterns
  • Helps make choices that move forward
  • Practical, realistic and forward-looking   

Big enough for continuity, small enough for attention 

  • 24/7 security and structural security
  • Familiar faces, short lines, one point of contact 
  • Teams working together as colleagues
  • Accessible and reachable without layers in between  
  • Relationships built on trust, not transactions  

Cases and deepening

ZOwonen needs less IT capacity thanks to FleXpace

As a housing corporation, how do you make the move to flexworking without overburdening your IT department? ZOwonen from Sittard-Geleen found the answer in fleXpace®, Valid's flexwork solution. With this switch, the corporation was able to modernize its services, reduce IT complexity and even free up office space. Read how ZOwonen, together with Valid, laid the foundation for secure and future-oriented working.

Working data-driven at housing associations: the three biggest pitfalls and how to avoid them

More and more housing associations are taking the step toward data-driven operations. In doing so, they want to respond better to the growing challenges in the sector: affordability, sustainability and accountability. Yet practice proves obstinate. Many processes are delayed or deliver less than expected. In this blog we discuss the three biggest pitfalls in data-driven work and how you can avoid them in order to really get added value from data.

From data to action: The four phases of data-driven work at housing associations

More and more housing associations want to work data-driven, but are wondering where to start and how to grow further. After all, working data-driven is not a one-time project, but a development that takes place in several steps. In this blog you will read which four phases housing associations go through on their way from data to action, from the first strategic choices to the structural use of data in daily practice.

From Data to Action - The key to successful organizational change

Sustainability, affordability, accountability and collaboration in the chain require smart choices. Reliable, up-to-date data are indispensable for this. Yet a clear data strategy, future-proof architecture and sufficient power to change are often lacking. We believe that successful data-driven work starts with support: an organization that recognizes the value of data and embraces change. Read more about our approach 'From Data to Decisiveness' in the brochure.

Our services align with where you stand

Modern work

Together toward a work environment that is simple, safe and logically designed for employees. 

 Data management and control 

Extracting data from silos and translating it into reliable insights for policy and implementation. 

Security and compliance 

BIO, AVG and risk management structurally secured in processes and technology. 

Infrastructure and cloud 

Stable, future-proof and manageable. Not movement for the sake of movement, but where it adds value. 

Change management and adoption 

Include behavior and usage in each step so that improvements actually land. 

Managed services 

We manage the digital environment and keep it secure and available. This provides peace of mind, space and continuity. 

Discover opportunities for your organization
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