Housing Associations

Working together to build a digital foundation that strengthens your social mission. 

 

Housing associations face major social and organizational challenges. From strict laws and regulations and housing shortages to sustainability and rising expectations from tenants: the pressure on the organization is increasing. This calls for well-considered choices, reliable information, and efficient processes. It is precisely the collaboration between technology, people, and organization that makes the difference.

 

Nevertheless, application landscapes are often fragmented, data is difficult to connect, and there is a lack of ownership of information. Many corporations are investing in new systems, but without a clear vision, leadership, and behavioral change, real impact remains elusive. 

 

That's why you don't need a supplier who adds yet another project, but a partner who knows your sector and understands how management, MT, and I&A work together. A partner who brings calm and structure to the digital foundation, gives control over the chain, and creates space for progress step by step.

 

We strengthen your people, processes, and direction. And where it adds value, we take work off your hands. YouYou remain in control at all times. 

 

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Valid - housing and real estate

Digital reality is more complex than intended

In discussions with housing associations, we hear about the same challenges. Application landscapes are fragmented, data integration is complex, and there is a lack of ownership of information. I&A and operations still too often work at cross-purposes. Reports are produced, but rarely lead to concrete action. 

Despite substantial investments in tools and infrastructure, results remain disappointing. Without a clear vision, leadership, and behavioral change, projects quickly get bogged down in isolated dashboards, pilots, or new systems that add insufficient value. 

The underlying causes are recognizable:

Silos that are not just technical

Everything is interconnected. A change in property administration has consequences for rent collection, reports, dashboards, and accountability to the supervisory board and municipality. When systems do not communicate properly, manual work is required: time-consuming, error-prone, and difficult to scale up. Management is then based on assumptions and gut feelings rather than data and insight. 

Continuity that is placing an increasingly heavy burden on the IT organization

The IT team keeps the environment running: incidents, updates, chain testing, authorizations, security, cloud management. All of these are necessary to keep operations safe and stable. But this focus on daily continuity makes it difficult to look ahead, develop standards, or make structural improvements. Many corporations therefore seek support in stabilizing the foundation, professionalizing management, and increasing predictability in the IT chain.

Change that does not go down well with employees

New workplaces, processes, or applications are no guarantee of better working practices. If adoption is not properly supported, employees will fall back on old habits. This leads to low user satisfaction, digital frustration, and an organization that is less agile than intended. A future-proof digital foundation requires support that connects technology, behavior, and user experience.

More complex requirements in terms of governance, compliance,and security

The pressure on information security and reliability is increasing: BIO, GDPR, ESG, and internal audits require verifiable processes and consistent data. Many corporations have a lot of information, but little overview. This makes them vulnerable and hinders decision-making.

The conclusion is clear: technology is available, but it does not deliver sufficient value for employees, processes, and tenants.

We help you bridge that gap by stabilizing the digital foundation, organizing the application landscape, putting users first, and creating space for real progress.

Our expertise within the cooperative sector

  • Control over a fragmented or outdated IT infrastructure
    We stabilize and modernize your digital environment, from the workplace to the cloud, network, and security. As a Managed Service Provider, we ensure continuity, predictability, and a solid foundation on which your organization can operate and innovate safely.
  • Meet the increasingly stringent requirements in the areas of BIO, GDPR, ESG, and compliance
    With our security specialists, governance experts, and standardized processes, we help corporations gain and maintain demonstrable control. This provides peace of mind during audits and confidence in the chain.
  • Data platforms and tooling that deliver value
    Our data professionals help you structure, link, and utilize information. This makes it easy to comply with reporting requirements and use data for better management, insights, and collaboration.
  • Projects that succeed through consultancy and change management
    New technology only has value if people work with it. We guide organizations, processes, and behavior so that projects really take root and adoption is lasting.
  • Digitization that contributes to tenant experience
    We look beyond systems. By connecting services, processes, and technology, we create digital solutions that enhance tenant service, satisfaction, and efficiency.
Terrace Houses

Built on industry experience

We have been working with housing associations of varying scale and complexity for many years. This has given us a keen understanding of the processes, chain and managerial dynamics in the sector. We understand the balance between continuity in operations and room for improvement. Trusted by housing associations.

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A partner who makes every role strong

Every housing association operates in an interplay of governance, IT and execution. We strengthen that whole by combining stable managed services and targeted consultancy. This creates peace at the base and room to improve. 

Director-director: Grip on course and continuity 

You want assurance about continuity, security and the digital direction of the organization. Not as an end in itself, but to fulfill the social mission and be accountable. We help with governance, risk assessment and a digital strategy that fits the reality of your housing corporation. This provides overview, guidance and confidence in decisions. 

IT manager: Control back in the digital chain 

You guard stability and security, while there is also a need for modernization, collaboration in the chain and data-driven working. From Aareon to Dynamics, from data to dashboards, from policy to accountability. The expectations of MT and management are growing, while your space is limited. We take over management and SecOps where it adds value, make sure the basis is reliable and support with consultancy in modernization, integrations and adoption. You stay at the wheel. Together, we make sure you move forward. 

IT Specialist: Craftsmanship that is seen 

You want to work in an environment that is technically sound and logically laid out. You are looking for colleagues who understand how the architecture is connected and cooperate pragmatically. We share knowledge, automate repetitive work and build a stable and future-proof environment together. That makes the daily work lighter and the impact bigger. 

Why housing associations choose Valid

We combine stability at the core with guidance through change. That makes us not just a supplier, but a partner who moves at your pace and adapts to your culture.

Consultancy and managed services as one

  • A single integrated approach to management and development
  • Consultancy and managed services in one team
  • Stability in daily operations
  • Room for modernization, adoption, and continuous improvement   
  • Not individual projects, but a continuous line  

Sector knowledge and outside perspective

  • Familiar with CORA and VERA
  • Understanding of chains, processes, and decision-making within the sector  
  • Insights from other fields to break stuck patterns
  • Helps make choices that move forward
  • Practical, realistic and forward-looking   

Big enough for continuity, small enough for attention 

  • 24/7 security and structural security
  • Familiar faces, short lines, one point of contact 
  • Teams working together as colleagues
  • Accessible and reachable without layers in between  
  • Relationships built on trust, not transactions  

Cases and deepening

ZOwonen needs less IT capacity thanks to FleXpace

As a housing corporation, how do you make the move to flexworking without overburdening your IT department? ZOwonen from Sittard-Geleen found the answer in fleXpace®, Valid's flexwork solution. With this switch, the corporation was able to modernize its services, reduce IT complexity and even free up office space. Read how ZOwonen, together with Valid, laid the foundation for secure and future-oriented working.

Working data-driven at housing associations: the three biggest pitfalls and how to avoid them

More and more housing associations are taking the step toward data-driven operations. In doing so, they want to respond better to the growing challenges in the sector: affordability, sustainability and accountability. Yet practice proves obstinate. Many processes are delayed or deliver less than expected. In this blog we discuss the three biggest pitfalls in data-driven work and how you can avoid them in order to really get added value from data.

From data to action: The four phases of data-driven work at housing associations

More and more housing associations want to work data-driven, but are wondering where to start and how to grow further. After all, working data-driven is not a one-time project, but a development that takes place in several steps. In this blog you will read which four phases housing associations go through on their way from data to action, from the first strategic choices to the structural use of data in daily practice.

From Data to Action - The key to successful organizational change

Sustainability, affordability, accountability and collaboration in the chain require smart choices. Reliable, up-to-date data are indispensable for this. Yet a clear data strategy, future-proof architecture and sufficient power to change are often lacking. We believe that successful data-driven work starts with support: an organization that recognizes the value of data and embraces change. Read more about our approach 'From Data to Decisiveness' in the brochure.

Our services align with where you stand

Modern work

Together toward a work environment that is simple, safe and logically designed for employees. 

 Data management and control 

Extracting data from silos and translating it into reliable insights for policy and implementation. 

Security and compliance 

BIO, AVG and risk management structurally secured in processes and technology. 

Infrastructure and cloud 

Stable, future-proof and manageable. Not movement for the sake of movement, but where it adds value. 

Change management and adoption 

Include behavior and usage in each step so that improvements actually land. 

Managed services 

We manage the digital environment and keep it secure and available. This provides peace of mind, space and continuity. 

Discover opportunities for your organization
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