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You want to make a change and you want it to be successful. Whether it's implementing new technologies, adapting and improving business processes or bridging the gap between the current and future state of your organization.
Valid designs, develops and integrates various data management strategies. We provide a data strategy that fits your business objectives. That starts with trust. Then follows the perfectly fitting solution. And with that, we achieve your goals.
IT is the foundation of your organization. You are no exception if virtually all processes are founded on technology. To keep growing and thriving, it is important to closely monitor and - if necessary - implement innovations within IT. This can be difficult if IT is not your core business. As a Managed Services Provider, we take that role from you.
Looking for a reliable and scalable solution for your data? A cloud solution where your applications and data can be stored? For that to happen, your IT infrastructure needs to be in place. Think of it as the foundation upon which your entire organization builds and grows. Leave setting up and managing cloud solutions to us. So you can focus on your core business.
Flexibility and safety. These are the keywords of Modern Work. The line between work and home is blurring; you are not always tied to an office to work. Colleagues expect a flexible workplace that allows access to applications and data anytime, anywhere and on any device without having to worry about security.
In a rapidly evolving digital landscape, security and compliance play an essential role. The vast majority of your business value is stored digitally, which of course you need to protect as well as possible, according to legal standards and obligations. That's why we always go for the solution that perfectly suits your organization's specific needs.
Licensing is never a matter of Plug & Go. It is all about finding an appropriate solution for your issue; after all, there are many options, but there is only one best solution for your situation.
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We guide you in successfully implementing change within your organization. So that the result you have in mind is achieved. Because we become happy when we can assist our clients in making the smartest choices.
The IT within your organization is the heart of your business. If you decide to outsource IT and thus choose outsourcing, do so with a company you trust.
A data-driven organization understands that data is a valuable asset. Good data leads to crucial information and insights for better decision-making and the success of your business.
Getting maximum returns from your business, market and product data? Digital transformation is a process of adapting as an organization to the rapidly changing digital world.
With Managed Services, we not only fix the technical problem, we also communicate clearly with the end user. Because they are affected by it. We understand your business processes and understand what your end users are up against. This enables us to help them in the best possible way. You can rely on us.
More and more organizations are working the Agile way. From a plan to a design, to a launch and constant testing and checking. In order to respond quickly and effectively to changes in requirements, wishes and priorities within your organization.
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More and more industrial companies are choosing to outsource IT. At Valid, we understand the crucial role technology plays within your sector, where companies are constantly striving for efficiency, process optimization and innovation in their product offerings. What are your challenges?
Implementing these technologies comes with challenges, such as outdated IT systems, growing complexity and strict regulations such as the AVG, for example. Addressing these challenges requires extensive knowledge and experience.
In the world of financial services, technology is a critical factor for growth and optimizing the customer experience. Financial institutions face the challenge of delivering innovative, secure and user-friendly services. In doing so, smart use of technology is essential to optimize processes, extract value from data and comply with regulations.
As a real estate company, you face the challenge of not only operating efficiently and cost-effectively, but also meeting constantly changing needs of residents and users. From maintaining existing properties to developing new construction projects, every aspect requires a smart and sophisticated approach.
Valid is your trusted advisor and Microsoft Partner. You are looking for an IT partner that chooses the best suitable option from numerous technologies. With our knowledge and expertise in Microsoft, we have extensive experience in building, implementing and managing solutions for our clients.
Good cooperation starts with trust. That's why we like to show how we have enjoyed working with other customers. And how we helped them with their IT challenges. Thanks to our case studies, you can gain insight into the way we work.
At Valid, we like to share our knowledge about technology as the basis for organizational growth. On this page you will find our news articles and update.
At Valid, we like to share our knowledge about technology as the basis for organizational growth. On this page you will find our blogs other interesting articles.
As your IT partner, we strive not only to support your ambitious goals, but also to build a valuable relationship. Because from trust and partnership we arrive at the best solutions. Welcome to Valid.
Want to know more about Valid or have another question on comment? We'd love to get in touch with you.
Welcome to Valid, where culture is not just a word, but a vibrant reality that lays the foundation for growth, thrive and development. For our valued clients as well as our colleagues.
People are the heart of Valid. Therefore, cooperation and strong mutual relationships are the foundation of our success. At Valid, we have an eye for you and your colleagues. And trust is at the heart of everything we do. Will you make the switch to Valid soon?
At Valid, we go beyond providing innovative IT solutions for our clients. We want to continue to grow and prosper, not only for our clients but also for each other.
Sitech Services helps companies on the Chemelot site near Geleen with unique services and the latest technologies to get the most out of their plants. When there was a need to improve the service desk and on-site support, Valid was brought in to help. This IT service provider came up with an innovative solution.
Sitech enables companies in the process industry, chemical industry and energy sector to grow. The company does this with services in the areas of fire safety, large-scale maintenance, process optimization, among others. To this end, Sitech deploys expertise and innovation to achieve better performance, and thus greater profitability, together with its customers. This also includes far-reaching digitalization and predictive work, which helps prevent breakdowns, for example.
Sitech wanted to create a dedicated onsite Service Desk that also offered the benefits of a larger, centralized shared service desk. A request for proposal was issued to see which parties were in the market for this.
The contract went to Valid, which at the time was already supporting Sitech with managed services. But that contract expired. "You don't want to lose a good customer," says Patrick Nijssen, sales manager of outsourcing at Valid. "That put us on edge to come up with an innovative solution. We optimally combined customer knowledge and scalability by deploying our Contact Center solution."
"Valid has met us in a smart way by innovating its service-desk approach." Irma Renders B.U. Manager of ICT
The advantage is that all engineers working for Sitech on the Chemelot site can be part of the service desk. "Ideal when the on-site service desk is very busy," says Nijssen. "After all, the engineers know Sitech and can get users back on their feet quickly. Because it doesn't matter to our Contact Center where the engineer is located, in extreme cases we can also fall back on the central service desk in Eindhoven. So the Sitech end user always gets an employee on the line, no matter how busy it is."
According to Nijssen, the approach is working well. "The quality of service has increased further, Sitech employees are helped faster, and we don't have discussions about SLAs." Thus, Valid is contributing to Sitech's promise: "We maximize results.