The power of change management

A new technology, a merger or process optimization: change is the only constant within organizations. But real change is not (only) about systems or processes. It's about people. At Valid, we believe that organizational change is only successful when people understand, accept and adopt the change.

 

That is why we guide your organization with people-oriented and systematic change management, aimed at sustainable results and involved employees, so that changes are anchored and innovation is stimulated. Our mission: achieving lasting and effective change through an integral approach to change management.

 

Strategic change management requires vision, focus and leadership. Together we ensure that the result you envision becomes reality. Because we get excited when we get to help our clients make smart, future-proof choices.

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What does change management entail?

"What is change management?" A question often asked. The answer:

Change management or change management is the structured process by which organizations bring about change within the organization in a people-oriented and effective manner. The goal? To guide people in the adoption of change and transitions, thereby facilitating organizations to achieve their strategic goals and enable successful change. Without unnecessary delays, costs or resistance.  

Whether it is technological innovation, organizational restructuring or cultural transformation, change management focuses on the personal change journey of individuals and teams. Successful change requires not only structure and process, but also leadership and change in balance. At Valid, we base our approach on proven methodologies, such as Prosci' s ADKAR model - a global leader in change management. This way we make your change ambitions not only strong in theory, but also successful in practice. 

Our approach: unique to your organization 

Every organization and change is unique. That's why we tailor our approach completely to your situation: 

  • Pragmatic and results-oriented
    Immediately applicable without compromising on quality and effectiveness. 
  • Scientifically based
    Based on proven methodologies such as Prosci ADKAR ® and backed by years of experience.
  • Customized
    Change strategy, change management communication and training completely tailored to your people and organization.
  • Focus on sustainable adoption
    Don't stop at delivery: we guide you through implementing change and embedding it in daily practice.
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Five success factors for effective change management

Successful change requires more than a good plan. These five success factors will help you turn insights into action and behavior:

  1. Determine where the biggest impact is. Map out early which teams, processes or functions will be most affected by the change. Focus your change efforts on these areas so that the first successes are achieved there and confidence grows.
  2. Make change management part of the plan. Reserve explicit time, capacity and budget for adoption. Change management is not an afterthought, but a prerequisite for success. Take it just as seriously as your IT architecture or data strategy.
  3. Work with a change coalition. Involve both formal and informal leaders in your organization from the beginning. They help to make the change tangible in practice, identify where things falter and bring others along naturally. Change only works if it is close at hand.
  4. Adapt your approach by target audience. Not everyone experiences change the same way. Offer targeted support. Consider training, communication or individual coaching tailored to the needs of different teams or function groups.
  5. Provide visible support from above. From management to team leaders, managers must not only "get behind" the change, but also visibly act on it. Clear communication, active role model behavior and commitment make a world of difference.

The benefits of change management

Change management makes the benefits of change visible and increases the likelihood of continued success.

  • Greater success rate of projects. Projects with strong change management are 6 times more successful than those without, according to research.* 
  • Less resistance and risk. Communicate clearly, involve people and continue to actively deal with resistance. This way you lower thresholds, prevent escalation and reduce risks.
  • Faster and higher value realization. By including people effectively from the start, you reap the benefits of investments faster.
  • Strong adaptive organization: Change management increases the change capability and innovative mindset of your organization and employees.
  • Higher engagement and ownership: A people-centered approach increases support and ownership to make success permanent

*Source: Prosci Best Practices in Change Management (2022) 

The challenges of change management

While change magement has a lot of benefits, it can also bring some challenges:

  • Employee resistance. Managing organizational change can be challenging. Not everyone is immediately open to it; this can cause delays.
  • High cost. Implementing change can take time and money, especially for large-scale projects.
  • Risk of failure. Without a good plan or proper communication, changes can be ineffective or even counterproductive.
  • Stress and uncertainty. Change can cause stress, especially when there is uncertainty about the impact on employees.

Our solutions

Vision only becomes reality when people are willing and able to implement it. Our human-centered approach to change supports employees and leaders in every step of a change, so that new ways of working are understood, accepted and applied. This is how you cash in on the benefits of a change process. 

Successfully implementing change and embedding it in the organization, with people at the center. Our change managers know what that means. They guide organizations in achieving sustainable change, with an eye for behavior and culture.

Blogs

Change management: common mistakes and how to (not) make them

Change sometimes seems simple, but in practice many organizations stumble over the same pitfalls. This blog describes three common mistakes in change management and how to avoid them. Practical, recognizable and directly applicable.

Four essential roles in organizational change: who does what and why?

Successful organizational change requires clear roles. In this blog, colleague Tara explains the essential change management roles. She shows how their collaboration leads to direction, support and successful change.

Change in action: three tips that work

Change only really gets going when you provide direction, handle language consciously and lead by example yourself. These three principles help to let go of old habits, increase engagement and initiate sustainable change.

Three pillars for strong sponsorship during changes

Strong sponsorship is a decisive factor in organizational change. In this blog, read how visible leadership, building a sponsorship coalition and clear communication combine to ensure support, direction and successful execution.

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